
The Challenges and Rewards of Designing an OTP Process
Designing an effective One-Time Password (OTP) process is both complex and rewarding. While it enhances security by adding a layer of authentication, implementing it requires meticulous planning, extensive research, and a user-first approach.
At first, I underestimated how tricky it would be. But as I dug deeper into real-world user behavior, security risks, and regional differences, I realized that designing a seamless OTP system is far more than just sending a code to a user’s phone.
Here’s my journey, the challenges I faced, and the design decisions that made a difference.